How to Resolve Pi Coin KYC Issues—A Step-by-Step Guide

Key Insights

• The Pi network continues to gain traction as more investors jump onboard.
• Amid this rush for $PI, many users still suffer from issues with KYC verification.
• Re-verifying KYC can be as straightforward and painless as possible if done the right way.
• The basic idea is to ensure that all documents match, to reapply of pending or tentative and to switch devices in case of delays.

The Pi Network has hit the ground running over the last month.

This new blockchain is now gaining massive amounts of attention in the crypto space, especially with how so many users have accumulated its native $PI over time.

However, a major issue customers face is how to complete the Know Your Customer (KYC) verification process. 

If you’re struggling with getting your Pi Network KYC issues verified, this guide will walk you through everything you need to know.

Why Is KYC Important for Pi Coin?

Along the line, an important question might have come to mind: Why does the Pi Network need KYC?

To start with, KYC is important for verifying user identity and making sure that the service itself complies with regulatory requirements.

This means that KYC is compulsory and without it, many users cannot access the full functionality of the network.

No transfer of Pi Coins to exchanges, no selling, and no profits—this is a huge problem.

Many users have seen their Pi Coin value rise in price, but have been unable to access them without completing KYC.

Read on if you fall into this category.

Common KYC Issues and How to Fix Them

Some of the most common KYC issues that users face include thinks like KYC Rejection, where a legitimate application is denied due to issues with documentation.

Another common one is  KYC in “pending” or “tentative” status. Both of these mean that the application is under review and is either taking longer than expected, or hasn’t been processed.

Here’s a general overview of how to step over these problems and withdraw your Pi.

Step 1—Log Out and Re-verify Account Details

This should be the first step anyone takes. Before proceeding with KYC, always make sure that all account details are correct and verified.

1. Try opening the Pi Network app and heading over to the profile section. Check your phone number verification status and if unverified, click on “Verify”.
2. Then follow the steps to receive an SMS code
3. If you aren’t getting the SMS, consider switching to an Android device if you’re using iOS (there have been reports of some users getting better SMS reception on Android).
4. Once the SMS comes in, check your email verification status and complete te (very similar process).
5. The interface should look like this at the end of the day.

   

6. Make sure that all your details (like name and ID document) are matching.

After doing this, log out and prepare to log in again

Step 2—Reset Password for Easier Login

In case you are locked out of your account due to incorrect passwords or other issues, you might want to reset your password.

1. To do this, click on “Forgot Password” or “Password Forgotten” and enter your registered email/phone number.

   

2. Some instructions will be sent to your email or phone to reset the password. Follow them and log back into the app.

Step 3—Check Your KYC Status and Reapply

1. Once you’re back into your account, check your KYC status by clicking on the three-dot menu in the app.
2. Go to Mainnet Checklist and check the KYC application status. If KYC is pending, rejected, tentative or has any other issues, consider reapplying.

   

3. To do this, click on “Submit KYC Application” if the option is available.

Step 4—Reapplying for KYC Verification

1. In case your KYC was rejected or is stuck in tentative status, get ID documents that are clear and unexpired.
2. Take a well-lit picture using a good enough camera and submit through the app.

It sometimes happens that an application might not go through, even after following this step.

Try logging out and in again on a different device. Also make sure that you are not logged into multiple devices at the same time, as this might complicate the process further for you.

Step 5—Ensuring Successful KYC Completion

After reapplying, you should receive an email, informing you that your application is under reviwe.

Considering the amount of traffic the Pi Network is currently processing, this might take a while to go through.

However, once done, your KYC should be approved and all will be good to go. In case of another rejection though, you might need to wait for more slots to open for verification.

Step 6—Transferring Pi Coins to an Exchange

If you successfully made this far and your KYC has been completed, you can now transfer your holdings to a supported exchange like Bitget for selling or trading.

1. Open the Pi Wallet and make sure that it is linked to your Pi Network account.
2. Transfer your coins to your Bitget deposit address (or another supported exchange). Remember to have copied this address beforehand.
3. Confirm the transaction and wait for it to process. You should see your coins in a few minutes at the most.

   

4. With your Pi now in your wallet, you can trade or withdraw them however you choose.

Conclusion

Overall, KYC verification is important for accessing your holdings. Many users tend to face rejection or even delays—which is normal, and no cause for alarm.

Following the right steps can help to resolve these issues.

Always make sure that your documents, email/number and other relevant details are correct.

You should also consider reapplying if necessary, and then transfer your coins to an exchange to trade or sell them.